“Gale is a stickler for detail. Uncompromising in her values, she has successfully transformed the retail operations outlook of the SOL Brand. This transformation was achieved through strategic direction, leadership, commitment and the development of a best in class retail performance tool.

Retail performance, I learnt, was about ensuring we treated our customers with respect and truly took to heart their preferences, distastes and more importantly, created a structure with the flexibility to respond in an agile manner to consistently wowing their demands. Gale and her team, helped me to understand this linkage.

I worked with Gale in different capacities for 11 years; from a Senior Engineer at Sol Caribbean to more recently, General Manager of the Barbados retail, bunkering and aviation businesses. Through it all, I have watched with admiration as her leadership potential blossomed into what can only be described as Brand Operations Change management. To this end, I highly recommend Gale to any organisation in need of coaching, or leadership in brand equity development.”

Ezra Prescod Vice President Project Development Sagicor Life Insurance Company, Barbados